We are looking for someone with the right combination of administrative expertise, a strong eye for detail and incomparable customer service to join our team as a superstar administrator. This position requires a resilient, efficient, enthusiastic, and detail-oriented person who has a willingness to learn and support others.

This role is based in our Bay of Islands office, in Kerikeri. Hours for this role are flexible and can be discussed with the successful candidate.

In This Role:
The Office Administrator plays a key role in supporting the day-to-day operations of the real estate office. This position ensures the office runs efficiently and professionally by providing administrative support to the sales, property management, and commercial teams, maintaining office systems and processes; assisting with marketing coordination, and delivering excellent customer service to clients and visitors.

This is a varied role that will include but is not limited to:

Office Administration
• Manage daily office operations and maintain a professional office environment.
• Answer phones, respond to enquiries, and greet clients and visitors.
• Manage incoming and outgoing mail, couriers, and deliveries.
• Maintain office supplies, stationery, and equipment.

Sales and Agent Support
• Provide administrative support to sales, commercial and property management consultants.
• Prepare and process listing documentation, sales agreements, and related paperwork.
• Upload and maintain property listings across relevant platforms and databases.
• Liaising with the Marketing team for all Property Marketing requirements

Customer Service
• Deliver professional and friendly service to clients, customers, and team members.
• Handle enquiries efficiently and escalate issues where necessary.
• Build positive relationships with clients, suppliers, and the wider team.

Key attributes include:
• Willing to roll up your sleeves and do a job with a wide range of tasks
• Exceptional organisational and time management skills
• Motivated to be an active team member
• Eager to learn and have excellent attention to detail
• Excellent at copywriting and copy-editing skills
• Willing to apprentice in our values and our way of supporting, servicing our highly valued internal and external customers
• Able to work independently, take initiative, and contribute to new ideas
• A strong collaborator with a positive attitude
• Deadline driven

Experience and Qualifications
• Previous administration experience preferred, ideally within real estate or a fast-paced office environment.
• Experience using CRM systems and Microsoft Office Suite advantageous.
• Knowledge of real estate processes and terminology beneficial but not essential.


Sound like something you'd be interested in? Join us and be part of a team where your growth, success, and potential are supported.
Please email your CV and any relevant information about yourself to [email protected] and we'll be in touch.